Sunday, August 9, 2009

Sick with worry HELP!!!

Good evening!!
I have a question for you all.
Do you think a stitched piece at the framers for 10 weeks is a long time?
or is it just paranoia setting in?
I called yesterday for the third time to see if I missed a call from them. I stated who I was and she said both the framers were not there. o.k. So I will call back on Tuesday, because she couldn't find my piece. I can't imagine there was no framer, on a Saturday?
When I dropped off "And They Sinned" on May 30th they said, "three weeks"
The frame has been in since the first time I called on July 6th.
I just thought it might make me feel a little better telling someone who can relate.
Thanks for visiting!!

35 comments:

Laura K said...

Yes, 10 weeks is too long for any framer. 6 weeks is the longest I have ever waited and that was only because they had to special order the glass. I'd go in, stand in front of them, and tell them to either find your framed piece, or give you back the unframed piece, your money and you'll find somewhere else to take it. BTW, I normally use Michael's. They don't take very long, except around the holidays.
Good Luck!
Laura

staci said...

Uh, YEAH, I would be worried! It's been more than 3 times the length of time they originally said. And I can understand them not getting it done in 3 weeks if the frame was back ordered, but the frame has been there for at least a month...Sounds like the framers may need a personal visit. Good Luck!

Kathy A. said...

Yep hon 10 weeks is too long. Haul butt down there and find out what is up asap. You don't want all that wonderful work to be just sitting there. There are other frame shops.
Got my fingers and toes crossed that it turns out ok.

Deb said...

Ranae, I think 10 weeks is way too long to have to wait for framing unless they called you and told you that they were having trouble with the frame supplier. I think that you should go into wherever you took it and demand your piece back whether it's been framed or not.

I hope everything is okay with your piece and hopefully they've just been busy with orders, but I really suggest you pay them a visit.

Keep us posted!!!!

Becky K in OK said...

I agree, 10 weeks is way too long. Don't call, go to the shop and demand to see your piece. Then leave with it and find a new framer.

Tammy said...

Oh NO --I agree with everyone else way to long!!!
Where did you go?

Valerie said...

I can totally understand your frustration and worry! I hope you get news TOMORROW that your piece is found AND in the frame! I am lucky to have a wonderful framer. Longest wait was about a week and a half. I have really enjoyed looking around your blog. You have some beautiful things...you must have smokin' needles!
Happy Stitching!
Valerie

Donna said...

I would be worried. I agree you need to physically go down there and see what is up!

valerie said...

Ranae, I agree with everyone else. The longest the framer has had something of mine is 4 weeks. Sounds like it's time to pay them a visit and demand a clear answer.

Laura said...

Fingers and toes crossed! That work is a masterpiece.....let us know what happens tomorrow!

Kim B said...

I've never had a piece framed, but I guess judging from everyone else's response that 10 weeks is way too long! Good luck Ranae!

Kathy said...

Oh, yes, 10 weeks is too long. I would be rushing over there in person to check on my stitched piece. You have too much invested not to worry and be concerned. Don't want to alarm you, but, I bet they have had problems getting it done and just don't want to tell you.

Stitchers in my area are spoiled by our frame shop. It is family-owned business and the lady is an artict so she is very concerned about doing the right thing with all the things they frame. When I was there the other day, they had framed a HUGE rug with mat, filet and a wide moulding. It was an awesome piece and they had done a great job with it.

Let me know if I can be of assistance to you.

Cindy F. said...

Oh gosh!! and that's not a little piece either!! Yes! Go and get it!

nima said...

Oh Ranae....10 weeks is too long don't call them, just go there as soon as possible and get the stitched piece back even if it is not framed .....

Looking forward for your next blog post to hear about.....

Heather said...

That is a long time. I would be going down to check it out. Keep us posted

Susan said...

The longest I have recently waited from Michaels is 2 weeks max. But way back when my LNS did a piece and instead of calling me - she decided to display my piece in the shop - a friend called to tell me it looked great!!! They had it for 3 months and kept telling me it wasnt ready.

Cindy said...

I would definitely be worried at this point! I haven't had a lot of things framed, but they never took very long. Maybe something was messed up with the order from the frame supplier (like they thought the frame was there but found out it wasn't right when they got around to trying to frame it). Still, if there were any issues you would think that they could call you and keep you informed! I hope that everything works out okay on Tuesday!!

Kathy said...

I hate to say it but I also think 10 weeks is a bit long. I am going to keep my toes crossed that they just overlooked it and that everything is fine.

Siobhan said...

I agree, 10 weeks is too long. The only thing I can think is, I remember when my framer was doing my ATS, she said that she did other pieces before it that I'd also left in, because it was a lot of work to make sure everything was straight. So, maybe that could be contributing to the delay. I'd go and ask to see the piece in person, just to make sure that there isn't anything wrong with it. Best of luck, fingers crossed!

Cari said...

Yes, 10 weeks is too long. My LNS takes forever and ever but I know that going in. She does such a great job that I just deal with her poor customer service. She hand laces which is important to me and that's not something Michaels does.

I confess that the waiting is getting old, along with the attitude when I call and inquire about the status of my framing, and I may check out two other shops that are both an hour away (opposite directions) and see what they have to offer.

Melody said...

10 weeks sounds like a long time. I think you better investigate and see if they still have your piece. Then I think I would cancel the frame order and take it somewhere else! I don't think people realize how much time we have invested in our projects...and what they are worth to us.

Carol said...

Oh gosh, Ranae, I can totally understand your worry! Especially when you're dealing with a piece that size. Good luck in tracking it down and getting some answers from the frame shop...

MarchAnn58 said...

I think its way to long. I think I would be at the framers for a face to face.

Good Luck

Julie said...

{{big hug}} i would be worried too, i hope you get some answers.

Daffycat said...

I would stop calling and start visiting! I do hope they have good news for you very soon! ***hugs***

DaisyGirl said...

I'd go check asap! hope all is ok!
Donna

Old Yankee Stitcher said...

Run do not walk to the frame place and demand your stitched piece be returned. 10 weeks is way to long. If they can't find it then tell them they have 3 days to find it or reimburse you for all materials, supplies and all your time (estimate high). Put all this in writing and mail it to them registered mail and keep a copy for yourself. More than likely they have damaged or even worse lost your piece and they hope you will forget about it. So sorry, CJ ok;-)

Lelia said...

Unless there was a leave of absence, like illness or extended holidcay (vacation) IMO - 10 wks a long time

Have you gone in & asked? In person? Perhaps you should.

tkdquintmom said...

10 weeks???? Uh oh yeah!!! I'd be getting my piece back and pretty darn quick. I dropped off my Red Thread and had it back in one week! Oh that is just wayyyyyy to long for comfort.

Meari said...

10 weeks seems like an awful long time! I think I'd make a personal trip to the framer's to get to the bottom of it.

Felicity said...

I think your project might have been accidently handed over to someone else. Time to take serious action!

CindyMae said...

I have never used a professional framer, but that does sounds like a very long time! I hope that everything is ok with your piece!

Sharon said...

Yes, I think thats way too long too. I don't want to worry you but I would go there and raise heck immediately. Best of Luck I hope and pray that you get some answers very soon.

Kajsa said...

I would check into it. Maybe they had some issues with ordering something or put it on the back burner to do something else but they should have it done soon.

Pumpkin said...

Wow! Ten weeks???? That does seem long. Are you getting the piece matted? If so, they might have a problem with cutting it. But other than that, you should have had it back by now.